Privacy Policy
CRYPTOGIANTS LLC
Last Updated: February 16, 2026
Introduction
CRYPTOGIANTS LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency trading education services, including our website, mobile applications, and SMS messaging program.
Please read this Privacy Policy carefully. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
Register for our educational programs or courses
Subscribe to our newsletter or communications
Opt in to our SMS/text messaging program
Contact us with inquiries or support requests
Participate in surveys or promotional activities
Use our website or mobile applications
The personal information we collect may include:
Name: First and last name
Contact Information: Email address, phone number, mailing address
Mobile Phone Number: When you opt in to SMS communications
Communication Data: Any information you provide when contacting us
Account Information: Username, password (encrypted), and account preferences
Information Collected Automatically
When you visit our website or use our mobile applications, we may automatically collect certain information about your device and usage patterns:
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. This may include:
Browser type and version
Operating system
Pages you visit and time spent on pages
Links you click
IP address
Device identifiers
Referring/exit pages
Date and time stamps
Mobile Device Information: When you access our services through a mobile device, we may collect:
Device type and model
Mobile operating system
Unique device identifiers
Mobile network information
Device settings and preferences
App usage data
Location data (only with your permission)
SMS/Text Message Information
When you opt in to our SMS program, we collect:
Mobile phone number
Carrier information
Opt-in timestamp and method
Message delivery status
Opt-out requests and preferences
SMS interaction data (such as whether messages were delivered or failed)
Cookies and Tracking Technologies
Types of Cookies We Use
Essential Cookies: Required for basic website functionality, account access, and security features. These cookies cannot be disabled.
Performance Cookies: Help us understand how visitors interact with our website by collecting analytics data such as page views, session duration, and navigation patterns.
Functional Cookies: Remember your preferences and settings to provide enhanced functionality and personalization.
Marketing Cookies: Track your browsing activities across websites to deliver targeted advertisements and measure campaign effectiveness.
Third-Party Cookies
We may allow third-party service providers to place cookies on your device for:
Analytics and website performance monitoring (e.g., Google Analytics)
Advertising and remarketing purposes
Social media integration
Customer support services
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
View and delete cookies
Block third-party cookies
Block all cookies
Receive notifications when cookies are set
Please note that blocking or deleting cookies may limit your ability to use certain features of our services.
Browser-Specific Instructions:
Chrome: Settings > Privacy and Security > Cookies
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Cookies and Website Data
Edge: Settings > Privacy > Cookies
Do Not Track Signals
Some browsers have "Do Not Track" features that signal websites you visit that you do not want your online activities tracked. Our website does not currently respond to Do Not Track signals.
How We Use Your Information
We use the personal information we collect for the following purposes:
To Provide Educational Services: Deliver course materials, educational content, and training programs you have registered for
Communication: Send you important updates, educational materials, newsletters, SMS notifications, and respond to your inquiries
Service Improvement: Analyze usage patterns and feedback to improve our educational offerings and user experience
Personalization: Customize content, recommendations, and communications based on your preferences and behavior
Marketing: Send promotional materials, special offers, and targeted advertisements (with your consent where required)
SMS Communications: Send course reminders, schedule updates, educational tips, and promotional messages to those who opt in
Analytics: Monitor and analyze website traffic, user behavior, and service performance
Legal Compliance: Comply with applicable laws, regulations, and legal processes
Business Operations: Maintain records, process transactions, prevent fraud, and manage our business operations
Security: Protect against unauthorized access, detect and prevent security threats, and ensure platform integrity
SMS/Text Messaging Program Privacy Practices
SMS Opt-In and Consent
Voluntary Participation: Participation in our SMS program is completely optional. You are not required to opt in to receive text messages to use our other services.
Express Written Consent: By providing your mobile phone number and opting in (via website form, text message, or other enrollment method), you expressly consent to receive automated and non-automated marketing and transactional text messages from CRYPTOGIANTS LLC.
What You're Consenting To: When you opt in, you agree to receive:
Course and webinar reminders
Schedule changes and cancellations
Account notifications and updates
Educational tips and trading insights
Promotional offers and announcements
Time-sensitive information
Information We Collect from SMS Program
When you participate in our SMS program, we collect and store:
Your mobile phone number
Your mobile carrier information
Date and time of opt-in
Method of opt-in (web form, keyword text, etc.)
Message delivery and read status
Responses and interactions with SMS messages
Opt-out requests and dates
How We Use Your Mobile Information
Your mobile phone number and related information is used to:
Send you the SMS messages you've requested
Verify message delivery
Troubleshoot delivery issues
Improve our SMS program
Comply with SMS marketing regulations
Maintain opt-out records
SMS Data Retention
We retain your mobile phone number and SMS-related data:
For active subscribers: As long as you remain opted in
For opted-out users: Up to 5 years to maintain compliance records and honor opt-out requests
Message content: Up to 90 days for operational purposes
Your SMS Privacy Rights
Opt-Out: You may opt out at any time by texting STOP to our SMS number. We will honor opt-out requests immediately and send one final confirmation message.
Access Your SMS Data: You may request information about what SMS data we have collected by contacting us.
Delete Your SMS Data: You may request deletion of your mobile phone number from our SMS database (subject to legal record-keeping requirements).
Mobile Information Sharing Statement
How We Share Your Mobile Information
We take the privacy of your mobile phone number seriously and implement strict sharing policies:
We DO NOT:
Sell your mobile phone number to third parties
Rent or lease your mobile information to marketers
Share your phone number for third-party marketing purposes without your explicit consent
Provide your mobile data to data brokers or aggregators
We MAY Share Mobile Information With:
SMS Service Providers: We share your mobile phone number with our SMS platform provider (e.g., Twilio, Bandwidth, or similar services) solely for the purpose of delivering text messages you've requested. These providers are contractually obligated to:
Use your information only for message delivery
Maintain strict data security standards
Not use your information for their own purposes
Comply with all applicable privacy laws
Mobile Carriers: Your mobile phone number and messages are transmitted through your mobile carrier's network. Carriers may have access to message content and metadata as part of standard telecommunications operations. We are not responsible for carrier privacy practices.
Legal and Compliance: We may share mobile information when required by:
Court orders or subpoenas
Legal obligations or regulatory requirements
Law enforcement requests with valid legal authority
Protection of our rights or prevention of fraud
Business Transfers: In the event of a merger, acquisition, or sale of assets, your mobile information may be transferred to the acquiring entity, subject to the same privacy protections.
Third-Party SMS Service Provider Information
Our current SMS service provider: [Your SMS Provider Name]
Purpose: Message delivery and SMS program management
Data Shared: Mobile phone number, message content, delivery status
Their Privacy Policy: [Link to Provider's Privacy Policy]
Mobile Carrier Information
Your mobile carrier may collect information about SMS messages sent to and from your device, including:
Message metadata (time, date, sender, recipient)
Potentially message content
Usage patterns and frequency
We do not control carrier data practices. Please review your carrier's privacy policy for details.
International Mobile Data Transfers
If you are located outside the United States and provide your mobile phone number, please be aware that:
Your information will be transferred to and processed in the United States
U.S. privacy laws may differ from those in your country
By providing your mobile number, you consent to this transfer
Mobile Data Security
We implement security measures to protect your mobile information:
Encrypted storage of phone numbers
Secure transmission protocols
Access controls limiting who can view mobile data
Regular security audits of SMS systems
Compliance with TCPA and SMS marketing regulations
Children's Mobile Privacy
We do not knowingly collect mobile phone numbers from individuals under 18 years of age. If we discover we have collected a minor's mobile information, we will delete it promptly.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
Email Delivery Services: To send newsletters and communications
Payment Processors: To process course purchases and transactions
Educational Platform Providers: To host and deliver course content
SMS Platform Providers: To deliver text messages (as detailed above)
Analytics Providers: To analyze website traffic and user behavior (e.g., Google Analytics)
Customer Support Tools: To provide technical assistance
Cloud Storage Providers: To store data securely
Advertising Networks: To deliver targeted advertisements
These service providers are contractually obligated to:
Protect your information with appropriate security measures
Use your information only for the specific purposes for which it was shared
Comply with applicable privacy laws and regulations
Not sell or share your information for their own purposes
Advertising and Marketing Partners
With your consent (where required), we may share limited information with:
Advertising platforms (e.g., Google Ads, Facebook Ads) to deliver targeted advertisements
Remarketing services to show you relevant ads on other websites
Email marketing platforms to manage campaigns and newsletters
You can opt out of targeted advertising through:
Browser privacy settings
Ad platform opt-out tools (e.g., Google Ad Settings, Facebook Ad Preferences)
Industry opt-out programs (e.g., NAI, DAA)
Legal Requirements
We may disclose your information if required to do so by law or in response to:
Court orders, subpoenas, or other legal processes
Valid requests by public authorities
Government regulations or investigations
Protection of our legal rights or property
Prevention or investigation of fraud or illegal activity
Protection of safety of our users or the public
Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your personal information may be transferred to the acquiring entity. You will be notified via email and/or prominent notice on our website of any such change in ownership or control.
With Your Consent
We may share your information for any other purpose with your explicit consent or at your direction.
Aggregated and De-Identified Data
We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you with:
Business partners
Researchers
Industry analysts
The public (e.g., in reports or presentations)
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Technical Safeguards:
Encryption of sensitive data in transit (SSL/TLS)
Encryption of data at rest
Secure password hashing
Firewalls and intrusion detection systems
Regular security vulnerability assessments
Secure backup systems
Organizational Safeguards:
Limited access to personal information on a need-to-know basis
Employee training on data privacy and security
Confidentiality agreements with staff and contractors
Regular security policy reviews and updates
Incident response procedures
Physical Safeguards:
Secure data center facilities
Access controls and monitoring
Environmental protections
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Responsibility: You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately of any unauthorized access.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Retention Periods:
Active customer data: Duration of your relationship with us plus 3 years
Marketing communications: Until you unsubscribe or request deletion
SMS opt-out records: Up to 5 years for compliance purposes
Transaction records: 7 years for tax and accounting purposes
Legal or compliance records: As required by applicable law
Cookies and tracking data: Up to 24 months
Analytics data: Up to 50 months (aggregated form)
Factors Affecting Retention:
Legal and regulatory requirements
Pending litigation or investigations
Legitimate business purposes
Your consent or requests
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Correction
You have the right to access and update your personal information. You may:
Log in to your account and update your profile
Contact us to request information about what data we hold
Request corrections to inaccurate information
Deletion
You may request deletion of your personal information, subject to certain legal exceptions such as:
Compliance with legal obligations
Resolution of disputes
Detection and prevention of fraud
Completion of transactions
Exercise or defense of legal claims
Opt-Out of Communications
Email: You may opt out of marketing emails by:
Clicking the "unsubscribe" link in our emails
Updating preferences in your account settings
Contacting us directly
SMS: You may opt out of text messages by:
Replying STOP to any message
Texting STOP to our SMS number
Contacting us at [Your Email Address]
Cookies and Tracking: You may opt out by:
Adjusting your browser settings
Using browser privacy extensions
Opting out through ad network tools
Please Note: Opting out of marketing communications will not stop transactional or account-related messages necessary for service delivery.
Data Portability
You may request a copy of your personal information in a structured, commonly used, machine-readable format.
Object to Processing
You may object to certain types of data processing, including:
Processing for direct marketing purposes
Processing based on legitimate interests
Automated decision-making or profiling
Withdraw Consent
Where we rely on your consent to process information, you may withdraw that consent at any time.
State-Specific Rights
California Residents (CCPA/CPRA):
Right to know what personal information is collected
Right to know if personal information is sold or shared
Right to opt out of sale/sharing of personal information
Right to deletion
Right to correct inaccurate information
Right to limit use of sensitive personal information
Right to non-discrimination
Other State Rights: Residents of Virginia, Colorado, Connecticut, Utah, and other states with privacy laws may have similar rights.
To Exercise Your Rights: Contact us using the information provided below. We will respond to your request within the timeframe required by applicable law (typically 30-45 days).
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete such information promptly.
If you believe we have collected information from a minor, please contact us immediately at [Your Email Address].
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
For International Users: If you are located outside the United States and choose to use our services:
Your information will be transferred to the United States
The U.S. may not provide the same level of data protection as your country
By using our services, you consent to the transfer and processing of your information in the U.S.
Data Transfer Safeguards: We implement appropriate safeguards for international transfers, including:
Standard contractual clauses
Privacy Shield frameworks (where applicable)
Adequate data protection agreements
Third-Party Links and Services
Our website or communications may contain links to third-party websites, platforms, or services that are not operated by us. We are not responsible for:
The content or privacy practices of third-party sites
Any transactions between you and third parties
The privacy policies of external websites or services
Third-party cookies or tracking technologies
Examples of Third Parties:
Social media platforms (Facebook, Twitter, Instagram)
Payment processors
Analytics providers
Advertising networks
We encourage you to review the privacy policies of any third-party sites or services you visit or use.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
Posting the updated Privacy Policy on our website
Updating the "Last Updated" date at the top of this policy
Sending you an email notification (for significant changes)
Sending an SMS notification (if you're opted in)
Your Responsibility: We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Continued Use: Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
CRYPTOGIANTS LLC
General Inquiries:
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]
Privacy-Specific Requests:
Email: [Privacy Email Address]
Subject Line: "Privacy Request"
SMS Program Support:
Text HELP to our SMS number
Email: [Your Email Address]
Data Protection Officer (if applicable):
[DPO Name and Contact Information]
Consent
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms, including:
Collection and use of your information as described
Use of cookies and tracking technologies
International data transfers
SMS communications (if you opt in)
Sharing of information with service providers
This Privacy Policy is provided for informational purposes and does not constitute legal advice. CRYPTOGIANTS LLC recommends consulting with a qualified attorney to ensure compliance with all applicable privacy laws and regulations, including GDPR, CCPA, TCPA, and other data protection laws.